Legal
Privacy policy
This policy describes how Grippen ("we", "us", "our") collects, uses and protects personal information submitted through grippen.com.au. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we collect
Through the early-access form on this site we collect: your name, email address, the company or venue you operate or work at, your role, and any free-text message you choose to send us. We do not collect any other personal information from visitors who do not submit the form.
Why we collect it
We use the information you provide solely to:
- Reply to your early-access enquiry;
- Contact you when units become available, if you've asked to be on the list;
- Confirm appliance compatibility before you place an order, where applicable.
What we don't do
- We don't add you to any marketing list without your express consent.
- We don't sell, rent or share your information with third parties for marketing purposes.
- We don't use third-party advertising trackers, retargeting pixels, or social-media tracking on this site.
How it's stored
Form submissions are received via Netlify Forms (Netlify is our hosting provider; their privacy policy covers their handling). Submissions are forwarded to a Grippen-controlled email address and retained for the purpose of responding to your enquiry and tracking the early-access list.
Grippen Logbook data
The Grippen Logbook web application (app.grippen.com.au) is a local-first utility. Customer names, contact details, signatures, photos, timestamps, and GPS coordinates captured within the Logbook are stored locally on the installer's device using browser IndexedDB storage. This data is compiled into a PDF on-device.
Grippen does not collect, store, or transmit Logbook customer data to our servers. The installer chooses whether to share the generated PDF via their phone's native share sheet (email, AirDrop, messages) or download it to their archive. No automatic transmission occurs.
For full compliance detail under the Australian Privacy Act 1988 (Cth), the Logbook complies with the Australian Privacy Principles (APPs) through its local-first architecture: no third-party data sharing, no marketing use, no remote storage of personal information.
Cookies & analytics
This site does not set any first-party cookies and does not use Google Analytics, Meta Pixel, or comparable trackers. The hosting provider may set technical cookies necessary to deliver the site (e.g. a load-balancing cookie); these contain no personal data.
Your rights
Under the Australian Privacy Principles you have the right to:
- Request access to the personal information we hold about you;
- Ask us to correct any information that is inaccurate;
- Ask us to delete your information.
To exercise any of these rights, email julius@grippen.com.au, or use the contact form on the home page.
Changes to this policy
If we update this policy we'll change the "last updated" date above. Material changes that affect previously-submitted information will be notified directly to the affected individuals.
Contact
If you have a privacy concern that you believe we haven't addressed, you can lodge a complaint with the Office of the Australian Information Commissioner: oaic.gov.au.